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Trupanion Policyholders & Claim Center
Sign in to:
- Update and manage account
- Add another pet
- View claim status and history
- View policy information
- Add Additional Care Package or Owner Assistance Package
- Upgrade from a promo policy
Filing a Claim
- For your pet's first claim we will need the pet's complete medical records from both current and prior veterinary and emergency hospitals.
- Download & print the claim form PDF or call 800.569.7913 and we will fax or mail one to you.
- You and your veterinarian will need to complete our one page claim form.
- You will need to submit the following documents to Trupanion:
- Completed claim form.
- Copy of your veterinarian's itemized invoice.
- Fax documents to: 1-866-405-4536
- Mail copies of your documents to:
Attn: Claims Team
907 NW Ballard Way
Seattle, WA 98107
Note: We may request additional information from your veterinarian(s). If so, the claim processing will be delayed until we have all of the requested information. Have questions? Please contact us.